Your privacy matters to us. This Privacy Policy explains exactly what personal information 8k8 casino collects from Filipino players, how we use it, who we may share it with, and what rights you have over your own data. By using our platform, you agree to the practices described here, so please take a moment to read through each section carefully.
1. Information You Provide Directly
When you register an account on 8k8 casino, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, mobile number, and preferred currency. We also collect information you provide when you contact our support team, complete identity verification, or update your account profile at any time. Payment-related details such as your chosen deposit method, transaction reference numbers, and withdrawal preferences are recorded each time you carry out a financial transaction on the platform. If you participate in any promotions, surveys, or feedback forms, the responses and contact details you submit are also stored as part of your account record. All information you provide directly is used solely for the purposes described in this Privacy Policy and is never sold to third parties under any circumstances.
2. Information Collected Automatically
When you access the 8k8 casino platform through your mobile browser or any other device, our systems automatically collect certain technical data to ensure the service runs correctly and securely. This includes your IP address, device type, operating system, browser version, screen resolution, and the pages or game sections you visit during each session. We also record session duration, click patterns, and in-game activity logs to help us detect unusual behaviour and protect your account from unauthorised access. Cookies and similar tracking technologies are used to remember your login session, language preferences, and recently visited sections so that your experience feels seamless every time you return. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features.
3. How We Use Your Personal Data
The personal information we collect is used primarily to operate your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with regulatory requirements, and deliver the gaming services you have signed up for. We also use your data to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy. Where you have opted in to receive promotional communications, we may send you information about new games, bonus offers, and VIP programme updates relevant to your activity on the platform. Your data helps us analyse platform performance, identify and fix technical issues, and improve the overall experience for all Filipino players. We do not use your personal information to make automated decisions that produce significant legal effects without human review.
4. Who Do We Share Your Data With?
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, fraud prevention services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are obliged to do so under applicable legislation. If the business is ever restructured, merged, or acquired, your data may be transferred to the new entity, and you will be notified of any such change in advance. All third-party partners we work with are required to maintain data protection standards consistent with this Privacy Policy.
5. How Long Do We Keep Your Data?
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically kept for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements applicable in the Philippines. If you request the deletion of your account, we will remove or anonymise your personal data where we are not legally required to retain it, and we will confirm the outcome of your request within a reasonable timeframe. Data held for fraud prevention, dispute resolution, or legal proceedings may be retained for longer periods where necessary. We review our data retention practices regularly to ensure we are not holding information beyond what is genuinely needed.
6. Your Rights Over Your Personal Data
As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate details, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You may also withdraw your consent to receive marketing communications at any time by updating your notification preferences within your account settings or by contacting our support team directly. If you believe your data has been handled incorrectly or that your privacy rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data-related requests promptly and transparently, and we will never penalise you for exercising your rights. To submit a data request, please reach out to our support team using the contact details provided in the footer of this page.
7. Security Measures We Have in Place
We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard SSL technology, and sensitive account information is stored using secure hashing and encryption protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are trained in data protection best practices. We conduct regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities as required by applicable law without undue delay.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable laws and regulations in the Philippines. When we make material changes, we will notify you through a prominent notice on the platform or via the email address associated with your account, and the updated policy will take effect from the date indicated at the top of this page. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. Continued use of the 8k8 casino platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy or how your data is used, please visit our FAQ page or contact our support team directly.